# How to get a Telegram Premium refund

Refunds in the App Store, Google Play and @PremiumBot, and stopping auto-renewal.

https://shiba-bank.com/en/guides/refund-premium

Updated November 5, 2026 · 3 min read

Money for Telegram Premium is refunded not by Telegram but by whoever took the payment: the App Store, Google Play, or Telegram itself through @PremiumBot. Cancel auto-renewal first — otherwise you will be charged again next period.

## First, cancel auto-renewal

- **iPhone:** Settings → your name → Subscriptions → Telegram → Cancel Subscription.
- **Android:** Google Play → your avatar → Payments & subscriptions → Subscriptions → Telegram → Cancel.
- **@PremiumBot:** send the bot the `/stop` command.

Premium keeps working until the end of the paid period, and no new charges follow. More in [how to cancel Telegram Premium](https://shiba-bank.com/en/guides/cancel-telegram-premium).

## A refund for an App Store subscription

Apple decides on refunds for App Store purchases. You request one on Apple's "Report a Problem" site (reportaproblem.apple.com): choose the Telegram Premium purchase and the reason. Apple reviews each request itself and replies to your Apple Account email.

## A refund for a Google Play subscription

Google says past subscription periods can't be refunded, except as described in Google Play's refund policies. A request is made from your Google account's purchase history: find the Telegram subscription and choose to request a refund; Google decides.

## A subscription from @PremiumBot

Telegram Premium's terms say that, generally, charges for purchases are nonrefundable, and cancelling early gives no partial refund: the subscription stays valid until the end of the paid term. If a charge looks wrong, write to Telegram support through Settings → Ask a Question and say when you were charged and how much.

## If you don't recognise the charge

On a card statement Telegram Premium often shows as "SGL TELEGRAM PREMIUM" — what these charges are is explained in [Telegram charged my card](https://shiba-bank.com/en/guides/premium-card-charge).

## Gifted Premium

Premium gifted for 3, 6 or 12 months is not refunded once it is issued — neither to the giver nor to the recipient. It also does not renew by itself, so there is nothing to cancel.

## How to get Premium back after it ends

If the subscription has ended, Premium is simply bought again — in the app or as a gift. In the Shiba Bank bot Premium for 3, 6 or 12 months is bought without linking a card and without recurring charges: pay with crypto, with wallet Stars or, in roubles, by SBP.

[Buy Premium — Open the app](https://t.me/shiba_bank_app?startapp=site_ai_en_premium)

## Frequently asked questions

### Can I get a refund for Telegram Premium?
Sometimes: Apple and Google decide on requests for store subscriptions under their own rules, while Telegram's terms say its own charges are generally nonrefundable. Gifted Premium is not refunded.

### How do I get a Telegram Premium refund on iPhone?
On Apple's "Report a Problem" site choose the Telegram Premium purchase and describe the reason.

### How do I cancel Telegram Premium and get my money back?
First cancel auto-renewal where you subscribed, then ask Apple, Google or Telegram support for a refund.

### Can I get a refund for a Premium gift?
No: once a gifted subscription is issued, it is not refunded to the giver or the recipient.

### How do I get Telegram Premium back after it expired?
Buy it again: a subscription in the app, or a gift for 3, 6 or 12 months, for example in the Shiba Bank bot.