How to get a Telegram Premium refund

First, cancel auto-renewal

• iPhone: Settings → your name → Subscriptions → Telegram → Cancel Subscription.
• Android: Google Play → your avatar → Payments & subscriptions → Subscriptions → Telegram → Cancel.
• @PremiumBot: send the bot the /stop command.

Premium keeps working until the end of the paid period, and no new charges follow. More in how to cancel Telegram Premium.

A refund for an App Store subscription

Apple decides on refunds for App Store purchases. You request one on Apple's "Report a Problem" site (reportaproblem.apple.com): choose the Telegram Premium purchase and the reason. Apple reviews each request itself and replies to your Apple Account email.

A refund for a Google Play subscription

Google says past subscription periods can't be refunded, except as described in Google Play's refund policies. A request is made from your Google account's purchase history: find the Telegram subscription and choose to request a refund; Google decides.

A subscription from @PremiumBot

Telegram Premium's terms say that, generally, charges for purchases are nonrefundable, and cancelling early gives no partial refund: the subscription stays valid until the end of the paid term. If a charge looks wrong, write to Telegram support through Settings → Ask a Question and say when you were charged and how much.

If you don't recognise the charge

On a card statement Telegram Premium often shows as "SGL TELEGRAM PREMIUM" — what these charges are is explained in Telegram charged my card.

Gifted Premium

Premium gifted for 3, 6 or 12 months is not refunded once it is issued — neither to the giver nor to the recipient. It also does not renew by itself, so there is nothing to cancel.

How to get Premium back after it ends

If the subscription has ended, Premium is simply bought again — in the app or as a gift. In the Shiba Bank bot Premium for 3, 6 or 12 months is bought without linking a card and without recurring charges: pay with crypto, with wallet Stars or, in roubles, by SBP.

Frequently asked questions

Sometimes: Apple and Google decide on requests for store subscriptions under their own rules, while Telegram's terms say its own charges are generally nonrefundable. Gifted Premium is not refunded.

On Apple's "Report a Problem" site choose the Telegram Premium purchase and describe the reason.

First cancel auto-renewal where you subscribed, then ask Apple, Google or Telegram support for a refund.

No: once a gifted subscription is issued, it is not refunded to the giver or the recipient.

Buy it again: a subscription in the app, or a gift for 3, 6 or 12 months, for example in the Shiba Bank bot.